Privacy Policy

These Privacy policy (“Privacy“) ware last updated on September 01, 2021.

This privacy policy sets out how Smileyoga.org uses and protects any information that you give when you start using this our website. Smileyoga & Hexl India Pvt. Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. SmileYoga may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We great you to SmileYoga.org Thank you for joining us. We at SmileYoga & Hexl India Pvt. Ltd. (“we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data. By using our Products or Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of our Services.

What Data We Collect From You

We collect certain data directly from you, like the information you enter yourself during registration, and data from third-party platforms you connect with Smileyoga.org. We also automatically collect some data, like information about your device, browsers, and your IP address.

1/A. Data You Provide to Us

Smileyoga.org may collects different data from or about you depending on how you use our Products & Services. We listed the datas we collect from you. When you create an account and use the Services, including through a third-party platform, we collect datas you provide directly, including:

Account Data

To availing certain features or offers, you need to create an account on Smileyoga.org. When you create or update your account, we collect and store the data you provide, like your email address, username, and password.This data listed is stored by SmileYoga and not by any other parts of Hexl India Pvt. Ltd.

Profile Data

While updating your profile you provide information like a payment preference, display name, website link, social media profiles, or other data. All the above mention data will be only accessable and viewable by our members governing body only. We don’t have control over your password and username. We never ask any type of account details or payment details via calls or WhatsApp (Until an unless for user verification pourpose).

Data With Third Party/Other Links

We may obtain certain information through your social media or other online accounts if they are connected to your Smileyoga.orgaccount. If you login/Create a account to Smileyoga.org via Google or Facebook platform or service, we ask for your permission to access certain informations about the account. For example, depending on the platform or service we may collect your name, profile picture, login email address, location of your access devices (Using IP Address).

Those platforms and services make information available to us through their APIs. The information we receive depends on what information you want to share (via your privacy settings on that application/account).

If you access or use our Products or Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies of that third party.

The data listed above is stored by SmileYoga and not buy other parts of Hexl India Pvt. Ltd. and associated with your account only. If you want to avail other parts of Hexl India Pvt. Ltd. then please there respective privacy policy.

1/B. Data We Collect through Automated Means

Users System Data	Your computer or device, like your IP address, device type, operating system, browser type and version, browser language, ISP using the IP address and other systems data.
Approximate Geographic Data	An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection” section below. It is stored by Smileyoga.org only not by/for any other sub-division of Hexl India Pvt. Ltd. and associated with your account only.

How We Get Data About You

We use tools like cookies, and similar tracking technologies to gather the above data. Some of our tools offer you the ability to opt-out of data collection.

Cookies and Data Collection Tools

We use cookies, which are small text files stored by your browser, collect, store, share data about your activities across our Smileyoga.com. They allow us to remember things about your visits to SmileYoga, like your preferred language, and make the site easier to use by speeding it up for your browser. To learn more about cookies, visit here. You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may or may not be able to use some of our Services’ or features, and your experience may be different or less functional.

What We Use Your Data For

We use your data to provide our Products & Services to you, communicate with you, give proper support to you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Products & Services, and as required by law or necessary for safety and integrity.

We use the data we collect through your use of the Products or Services to:

Provide home delivery/courier services to your. doorstep;
Processing of return/refund (in case);
Processing your requests and orders for products, specific services, information, or features;
Communicate with you about your account by:
- Responding to your questions and queries about our products or support related;
- Sending you administrative messages and information, including order status; notifications about changes to our Service; and updates to our agreements;
- Sending you information, such as by email or text messages, about your courier tracking ID, order status and other order related emails only.
Manage your account and account preferences;
Facilitate the Services’ technical functioning, including troubleshooting and support issues, securing the Services, and preventing fraud and abuse;
Solicit feedback from users;
Identify unique users across SmileYoga;
Improve our Services and develop new products, services, and features;
Analyze trends and traffic, track purchases, and track usage data;
As required or permitted by law;

Who We Share Your Data With

We share some specific/controled data about you with our payment gateway partners for processing your payments (data like your name, order ID, IP address, preferred payment methods), companies performing services for Smileyoga.org, our business partners. We may also share your data as needed for security reasons or legal compliance, or as part of a corporate restructuring.

Payments:

If you choose a direct payment gateway to complete your purchase, then our system stores your credit card data for sometime. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Security Of Our Data

Our system engineers always check & update our security systems and protection systems for any vulnerability or attacks. We also have appropriate security levels based on the type and sensitive data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password immediately contact our dedicated support team if you suspect any unauthorized person accessing your account.

SmileYoga’s takes relevant security measures to protect against unauthorized access, alteration, exposure, or damage of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and SmileYoga, the products & services, or any information provided to us in connection with the data we collect through the products & services will be free from unauthorized access by third parties. Your password is an important part of your account security system, and it is your responsibility to protect it. You should not share your password with anyone, and if you believe your password or account has been compromised, you should change it immediately and contact our Customer Support Teams with any concerns.

Policy/Terms Updates & Contact Info

When we change our policy or terms, we’ll notify users via email, in-product notice. Changes become effective the day they’re posted. Please contact us via our Customer Support Teams or mail us at info@smileyoga.org with any questions, concerns.

Questions or queries about Privacy Policy should be sent to us at info@smileyoga.org OR Contact our support team.

Our Office Address:

Hexl India Pvt. Ltd.
H.No.1-2-56/51, 1st Floor,
Advocates Colony, Street No 5,
Himayatnagar Hyderabad (500029)

Customer Support:

Mail us at info@smileyoga.org